Just like you should absolutely own your own website, you should also own all of your properties that have anything to do with Local Search. There are many properties different companies use in web builders, Google Accounts and social media platforms. We’ll stick with 3. WordPress, Google My Business and Google Analytics.
It’s kind of hard to believe, but there are companies with deceptive sales tactics that allow you to have your site back once the relationship ends, but in chunks leaving it up to you to piece it back together. You’ll want to make sure that if you ever leave a company or agency, you have your site back full and intact. With WordPress, sites are pretty much built that way by default.
First, just make sure you have a signed NDA to ensure you own all your web properties once the business relationship ends for whatever reason.
In WordPress, your web company can have different permissions. When the site is built for you, the company would need administrative permissions (status). Admissions status is also recommended for monthly and quarterly stats so your web company can continue with customized reports and actions. If you’re set with everything when it’s initially set up, you may want to think of giving them Editor status.
Notice there are other permissions. You may want to inquire with your company what others are suitable.
Google Properties make it really easy to add you to accounts. Although not needed, it’s even easier if you have your own Google Account which includes a custom gmail address determined by you.
Google My Business (GMB) is your local search hub. You most likely have a profile whether you created one or not and you can find out by simply Googling your name. If you haven’t claimed your profile, you can start right here. Once the profile is completed you can add your hours of operation, write Google Posts, add photos and even an up-to-30 second video, and many of these 8 things you may not have known you can do.
Once your GMB is set up, your web or local search company should eventually have Manager status. You’re the owner and should have Owner status. Manager status still lets your local search company perform functions and reports you need.
In Google Analytics, it’s important that your local search company produces anywhere from overview to highly-detailed reports for you including recommendations. It’s also important for you to have access to at least the Read & Analyze level so you can access almost any data set you choose. Talk to your company to help determine which access you should have and this is all under User Management category in the Property settings. When you’re done working with the company for whatever reason, any reputable company will switch your access to administrative so you own complete control of it.
There are many other sites that local search professionals use, although these 3 are flagship-type portals that you need to know your status, and the status of your web company. Let us know in the comments of sites or tools you use or local search company uses which gives you full control.
LocalMN Interactive is a full, local web company including local search, responsive web design, UX, search marketing and Google Certified Street View Photography. Contact us with any questions about our customized services.