Google Maps Icons

Local businesses can now reply to Google Maps reviews via desktop

Local business owners have been waiting for the ability to respond to user-reviews via laptop, per Search Engine Land.

It makes sense for business owners to relish this. As mobile savvy as they are, they may not want to reply to reviews on a phone due to personal perception, or are just used to working on a laptop during the work day. Using a laptop for these are (per Google) now an official option and it takes just seconds.

Right now, I immediately think of Minneapolis/St. Paul area businesses such as restaurants, bars, laws firms, hospitality, and other service-based businesses who may receive Google reviews up over once a day. No matter where, you can most likely view the same or more.

There are many through experience who have enough clout with Google that they take our responses, plus photos and anything else Google My Business (GMB) on the spot. For many others, it does take a few days at least. I do not know how immediately these replies take to go live. My guess is either on the spot or within a day.

If you’re a local business or organization you can reply to business reviews whether you’re signed in to GMB or not. If not, here are the steps.

  • Google your businesses/organization name
  • Click on “Google reviews” on your GMB listing/local box
  • You’ll see a reply button for reviews. Reply

If you’re in your GMB profile.

  • Click “reviews” in the left panel
  • You’ll see a reply button for reviews. Reply

That’s it! You’ve now replied to a local business review, of course we hope in a positive and compelling way. Happy replying!

Replying to Reviews on Desktop

Google Maps Icons

7 Tips to Enhance 360° and Still Photos for Google My Business (GMB) Profiles

If you're new to Street View photography to enhance your Local…
Single Lane on Nicollet

Paul and Danielle's Downtown Rochester DMC Districts Walk

Original post is on Streets.mn. So, it’s time for a Streets…
spLet customers know your special hours for December

Let Google Show Users Your Special December Hours

It's that time of year again. You want to showcase the hours…
Google Maps Icons

LocalMN 101: Creating a Google My Business (GMB) Presence with Maps Photography

Creating Your GMB Creating a Google My Business profile has…
Single Lane on Nicollet

We're Now Google Trusted Verified!

In addition and to compliment our Google Street View Trusted…
Single Lane on Nicollet

Businesses and Community Along Nicollet Open Streets Minneapolis

One thing I look forward to when going to Open Streets events…