FAQs

FAQs

We're here to answer questions about our virtual tours and digital marketing services. Contact us with any questions.

How do virtual tours help my business?

• Both custom and Google tours help users discover you
  
• Let users safely tour through your location from their device
• Visually let your users know where you are, and know exactly how to get to you
• Can double your image presence on Google
• Compel users by embedding the tour on your site and social channels

Do you offer marketing with your virtual tours?

Over 20 years in digital marketing, actually. We do local search including Google Business Profile (GBP), SEO, and social marketing very well and consulting for you can be provided. See our Local SEO and Websites pages.

Are these virtual tours expensive?

They’re not. In fact, it’s a great investment. Both Google and our 3rd party partner for custom tours have created platforms to produce your virtual tours at an affordable price. See our pricing page.

Are Google or custom virtual tours best for us?

We provide both Google and custom tours for all customers at no extra cost. This can help your Google presence, and also have a custom, branded tour for you to own and embed on your site, social channels or other web properties. See our latest blog post regarding this very thing.

How does the process work?

We start with communications to answer and ask general questions and welcome communications throughout the process. Depending on the business size, the shoot lasts as little as 30 minutes. From there, we go into post-production with a goal of having your tour live in under 1 week.

Can people be present for the Google Tour?

In many cases, yes and customer faces can be blurred out. However, if you’re under HIPAA requirements your location may need to be empty. For this reason, we are available to do shoots during closed hours and on weekends.

Can we see stats and results?

Yes for the custom tours. We provide analytics for you which includes your visits, devices uses, cities, navigation clicks and more. In addition, if you use your tour on your website, we can help identify your visitors if you use Google Analytics.

Will we own the photos when it’s finished?

Yes. For one, we can send the raw files to you. For Google, they’ll stay up for as long as you want them.