Posts

Hennepin and Washington

Life as a Google Local Guide – Lev Livet

A day as a Google Local Guide is pretty much living your life as anyone else. You get up, go about your day and be aware of your potential opportunities to hopefully add useful local content. When updating this content, and with a smart phone in hand it hardly takes any time to update some local on the fly.

Washington Square

Just a couple weeks ago I added a photo I recently took to help showcase the renovated 100 Washington Square building with the newer Penny’s Coffee inside. That corner took on renovation and built the coffee shop right in the building with just delicious crepes. This is fantastic for our neighborhood and the businesses within.

First, a brief history. Local Guides started out as Google’s City Experts program in 2013 with the intention of competing with Yelpers, mostly to bring in higher quality business ratings and reviews to Google+. The benefits were simple. You occasionally got free stuff. We like free stuff.

In early 2015, Google brought over the name “Local Guides” with more of a community feel. Benefits were more structured and multi-leveled based depending on the quality and quantity of reviews and other information provided.

Local Guides became more passionate, worldwide, with a proud user-base knowing they did their small part on making the web better and help engaging with the public to why users would want to visit their area. Diwali celebration, anyone?Hennepin Ave Bridge

I often do this at a hyper-local level. I love and am involved with the neighborhood and Ward I live in and want to do my part to showcase it whether it’s businesses, organizations or areas of interest within. How many bridges can stake their claim as the first bridge to span the Mississippi River (while sportin’ my Gophers hat, of course)?

This all doesn’t go without its hiccups. There are still a few Local Guides who update content just for the reason to gain points and receive whatever the “benefits of the month” are. As well, there are guides who often even inadvertently fix current listings uploaded by aggressive marketers trying to game the “ranking” system. In my opinion, both of these come with the territory.

The core intent is still the same, to give users local information including reviews, photos and other information of places to visit and buy. The optimization is always there too, with local proximity giving arguably the highest notch, which it should, to how visible a location to the user happens to be. Someone asked me about Map Maker. I don’t know if this is a planned enhancement to their now-closed product, or if I’ll ever know.

Check the Facts

Since, Google gave Level 4+ Guides on Android the opportunity to check local facts and answer yes/no questions about locations. Now this feature is open to everyone and my guess it’s to help jump-start accurate local business information. This only gives 1 point to guides although given the ease-of-use and small time spent to verify is probably the right number. It’s prone to point-spam.

Local Guides have been popular enough in its own niche, and they just had their 2nd annual invite-only Local Guides Summit held in San Francisco. Eligibility requirements were to be (then) a Level 5 Guide, have proactive community/portal involvement in Connect and a minute-long video application sent in to why you should be selected to attend.


I was not selected.

Recently, they’ve invited people to share accessibility knowledge by answering yes/no wheelchair questions. People can use this approach and/or imply this feature on photos taken like I did in just over a minute at Target Field Station. The stadium already works well with the ADA and this enhancement can help make the game-day experience just that much better.

Wheelchair Access - Target Field Station

Wheelchair Access – Target Field Station

Through it all, the only constant is change. They’re always changing benefits and adding initiatives to help showcase your community. Local Guides will always be there. At least, the concept certainly will. Just like true Google fashion, they may be prone to change the name after awhile. They may continue to push forward with it or there may be a time where local content is fulfilled enough that they’ll move it more into a maintenance type of program. Nonetheless, is this something that you’ll be using either for yourself, neighborhood, or your clients?